Building Community

American Reservations Staff employee of 28 years Doris Hammond is originally from the farm country of Pennsylvania.

Hammond’s father, a Korean War veteran, literally helped build the small community of New Washington, where he raised his four daughters. The oldest of the four, Hammond was by his side as he tirelessly served his community. “When he was asked why he volunteered he always replied, ‘Why not?’ Those words are now what I live by,” she says.

Hammond is constantly giving her time to organizations such as Big Brothers Big Sisters, American Red Cross and her local Parks and Recreation events. She has volunteered with the Susan G. Komen organization and is secretary of her community Police Alumni Association.

Supporting troops is important to Hammond, who is a member of the Veteran and Military Employee Resource Group, one of American’s 17 ERGs created to provide employees opportunities for professional development, community involvement and business contribution. She also serves as second vice president of her local American Legion Ladies’ Auxiliary.

Hammond donates many hours to Snowball Express, a nonprofit organization that provides hope and new memories for the children of fallen military heroes who have died on active duty since Sept. 11, 2001. As the official airline of Snowball Express, American brings together the families of fallen service members from numerous cities across the nation for an all-expense-paid trip each December. “This event always puts me in the holiday spirit,” Hammond says.

Hammond also donates many hours to Sky Ball, an annual fundraising event with American Airlines and the Airpower Foundation that honors veterans with an evening of entertainment and dinner served by hundreds of volunteers and American employees.

How does Hammond find the time and energy for all she does? “It’s my nature. I love to help others. When I see a smile, it warms my heart.”

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