American Also Unveils New, State-of-the-Art Admirals Club at Narita
American Airlines, the world's largest airline and the only U.S. airline to serve Tokyo out of the four major U.S. cities of Chicago, Dallas-Fort Worth, New York and Los Angeles combined, has relocated to Narita International Airport's Terminal 2 and will begin operations on Jan. 17. The move will significantly improve convenience for travelers by housing American Airlines and four of its fellow oneworld® Alliance airlines in the same facility.
Now, customers connecting between American and fellow oneworld airlines will have minimum connection times of approximately 70 minutes, a substantial improvement over the current 110 minutes. In addition, compared to its U.S. competitors, American's passenger check-in location provides greater convenience for customers originating in Tokyo, with closer proximity for them to check in, go through immigration, and enter the new Admirals Club® lounge or access American's gates.
A new 13,300-square-foot Admirals Club lounge with seating for 265 will also open in Terminal 2. The new club is almost twice as large as the current Admirals Club lounge and is about two-and-a-half times closer to American's ticket counters and gates than the distance between the ticket counters and clubs of some of its U.S. competitors at Narita. The club is also located near oneworld airline member gates, adding convenience for customers traveling between the United States and Japan or other destinations in Asia. The new location means customers will now have more time to use the Admirals Club lounge before and between flights.
The new Narita Admirals Club features state-of-the-art technology including personal computers, printing solutions, Wi-Fi access and more. Lenovo, the world's third-largest personal computing company, has outfitted the lounge with 16 Lenovo ThinkCentre Desktop computers, which are installed in two multifunctional business centers and a cyber cafe. The club is also the first to offer a new global printing solution, powered by Printer On, making it possible for users to submit print requests via e-mail or Web page uploads from any location and pick up printed materials from the lounge.
Free Wi-Fi access is available throughout the lounge, and visitors without wireless cards in their laptops can gain Internet access via one of more than 100 Ethernet cable ports. Additional amenities at the club include a conference room equipped with a flat-panel television, two large flat-panel TVs in the lounge area and spa-like shower facilities.
American Airlines executive, Craig Kreeger, Senior Vice President -- International, will join Theo Panagiotoulias, Managing Director -- Pacific, to inaugurate the new facilities on Jan. 17. Also expected to attend are some 150 guests including government and civic leaders; J. Thomas Schieffer, United States Ambassador to Japan; American Airlines customers and employees; and members of the news media.
"The new Narita terminal reinforces our commitment to provide the highest level of comfort and convenience for our customers traveling to, from and through Tokyo, who will enjoy the advantages of our location in the same terminal with four of our fellow oneworld airlines," said David Cush, Senior Vice President -- Global Sales. "Our investments in facilities in New York, Dallas-Fort Worth, Chicago, Los Angeles and now Tokyo are unmatched by our U.S. competitors and differentiate the customer experience for American's passengers from the very beginning of the trip. The Admirals Club facilities at each of these airports ensure that our customers have everything they need for a productive and comfortable travel experience."
Commenting on the importance of American's service to Japan, Cush said, "In 2007 we celebrate 20 years of service to Japan, underscoring its role as a significant market for us. Japan is not only one of the world's top business and tourist destinations, but it also is a key gateway to the rest of the Asia-Pacific region."
Speaking of Narita's strategic role in American's growing global network, Kreeger said, "Of our passengers who travel to Japan, more than 90 percent of our connecting customers connect to or from other oneworld airlines. That key statistic highlights the importance of our alliance in today's global marketplace -- and the significance of our relocating to Narita's Terminal 2 with four of our oneworld Alliance airlines."
For travelers to the Asia-Pacific region, American operates five roundtrip flights a day between Tokyo and Dallas/Fort Worth (two daily flights), Chicago, Los Angeles and New York City's JFK International Airport. Notably, American is the only U.S. airline to offer direct service between Tokyo and Dallas/Fort Worth and Tokyo and JFK. From each of the four airports, American provides easy connections for passengers to hundreds of destinations throughout the U.S., Europe, Mexico, the Caribbean and South America.
The new terminal will house and conveniently connect passengers to oneworld airlines Cathay Pacific Airways, Qantas Airways, Finnair and Japan Airlines, which will join the oneworld Alliance in early 2007. American, a founding member of the oneworld Alliance, and the existing oneworld airlines operate a combined schedule of 250 flights a week to and from Tokyo Narita, and carried some 4 million passengers in 2005. Via Tokyo Narita, these flights link travelers to major Japanese airports, including Osaka Kansai, Nagoya Centrair, Fukuoka and Sapporo Chitose. Japan Airlines, Asia-Pacific's largest airline and the third largest in the world in revenue, will add an average of 60 departures a day from Narita to 49 destinations worldwide to the oneworld map.
"Our investment in Narita creates significant operational advantages for American and greatly enhances the customer experience," Kreeger said. "These facilities will serve the needs of international travelers for decades to come."
About American Airlines
American Airlines is the world's largest airline. American, American Eagle and the AmericanConnection® airlines serve 250 cities in over 40 countries with more than 4,000 daily flights. The combined network fleet numbers more than 1,000 aircraft. American's award-winning Web site, AA.com, provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines is a founding member of the oneworld® Alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members serve more than 600 destinations in over 135 countries and territories. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation . AmericanAirlines, American Eagle, AmericanConnection, AA.com, Admirals Club, AAdvantage and We know why you fly are registered trademarks of American Airlines, Inc.
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