Center Offers Much-Demanded Passport, Visa Services
American Airlines today opens a new Travel Center in the Grand Central area where service representatives can personally meet passengers' many needs -- including expediting passport and visas applications.
"Many travelers today like to visit a convenient location where they can sit down and make their plans with the personal assistance of a qualified professional," said John Lisiewski Cardona, Manager for Atlantic, Caribbean, and Latin American Sales for American Airlines, a founding member of the oneworld® Alliance. "Our Travel Center provides them with the expert, hands-on help they need."
American's new Travel Center is at 360 Lexington Avenue, between 40th and 41st streets, and replaces its former center in the Satellite Terminal at 125 Park Avenue. American shares its new, larger quarters with It's Easy -- a service that provides passengers with swift, experienced assistance in obtaining the passports and visas required for international travel.
"With passports now required for travel to Canada and non-U.S. locations in the Caribbean, providing passport and visa assistance, along with all our other travel services, satisfies a very timely need," Lisiewski Cardona said.
David J. Alwadish, President and Chief Executive Officer of It's Easy, said, "International travel is increasing every year, and that means passengers often are in need of help -- sometimes urgent help -- getting their passports and visas in order. We have been in that business for 25 years, and our goal is to take away much of the anxiety and aggravation of preparing to travel abroad. In view of American Airlines' great global network and customer service, they are the ideal partner for us to team up with."
Services provided by the new American Airlines Travel Center include:
* Air Reservations
* Ticket Purchases
* Baggage Information
* Business ExtrAA Program
* Passport, Foreign Visa Expediting
* American Airlines Vacations
* Incentive Certificates
* Customer Services Issues
* Group & Meeting Travel
* American Airlines Credit Card
* Instant Passport Photo
* Gift Certificates
* Buy Upgrades
* Admirals Club
Travel Center hours are 8 a.m. - 6 p.m. weekdays, and from 10 a.m. - 5 p.m. Saturdays.
About American Airlines
American Airlines is the world's largest airline. American, American Eagle and the AmericanConnection® airlines serve 250 cities in over 40 countries with more than 4,000 daily flights. The combined network fleet numbers more than 1,000 aircraft. American's award-winning Web site, AA.com, provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines is a founding member of the oneworld® Alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members serve more than 600 destinations in over 135 countries and territories. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation . AmericanAirlines, American Eagle, AmericanConnection, AA.com and AAdvantage are registered trademarks of American Airlines, Inc.
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SOURCE: American Airlines, Inc.
CONTACT: Ned Raynolds, Corporate Communications of American Airlines,
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Web site: http://www.aa.com/