Search Topics

Media Relations
United States
817-967-1577 (8:00 a.m. – 5:30 p.m. CST, Monday-Friday)
817-931-1348 (after-hours duty manager)
mediarelations@aa.com (not monitored after hours)

International
Europe and Asia 44 (0) 208 577 4712
Latin American and Caribbean 305-520-3163


 
American Airlines Named Best Airline for First-Class Service in North America by Business Traveler Magazine Readers

The thousands of readers of Business Traveler magazine have spoken, and they say that American Airlines is the "Best Airline for First-Class Service in North America" for 2008.

American Airlines, a founding member of the global oneworld® Alliance, received the honor last night at a ceremony in Los Angeles, where Business Traveler magazine recognized the winners of its annual Best in Business Travel Awards competition.

"This award reflects the dedication of all the employees at American Airlines who strive daily to provide a positive travel experience to our First Class customers," said Kurt Stache, American's Vice President and General Sales Manager. "Whether it's our cabin interior upgrades, gourmet food and wine offerings, inflight Wi-Fi on select cross-country flights, or Flagship Lounge access for transcontinental passengers, we appreciate that North American travelers recognize that we are working diligently to meet their changing needs and to win their loyalty."

"Our subscribers are among the most seasoned travelers in the world, which is why year after year we ask them to tell us who, in their opinion, are the industry's top performers. Business Traveler's Best in Business Travel awards are just about the highest honor I could imagine a company getting, since it all comes down to customer feedback," said Linda Vaughan, publisher at Business Traveler magazine.

The magazine conducted an open-ended survey of their readership. Submissions were due by Sept. 15. The December/January issue of Business Traveler features American's "Best Airline for First-Class Service in North America" recognition along with other award winners.

About American Airlines

American Airlines, American Eagle and the AmericanConnection® airlines serve 250 cities in 40 countries with, on average, more than 3,400 daily flights. The combined network fleet numbers more than 900 aircraft. American's award-winning Web site, AA.com®, provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines is a founding member of the oneworld® Alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members serve nearly 700 destinations in over 140 countries and territories. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation. AmericanAirlines, American Eagle, AmericanConnection, AA.com, We know why you fly and AAdvantage are registered trademarks of American Airlines, Inc.

First Call Analyst:
FCMN Contact: rick.wilbins@aa.com

SOURCE: American Airlines

CONTACT: Fort Worth, Texas, Charley Wilson, Corporate Communications of
American Airlines, +1-817-967-1577, corp.comm@aa.com

Web site: http://www.aa.com/

How can we improve our site?