American First to Provide Curbside Check-In for Customers Traveling to an International Location with a Passport or Visa
FORT WORTH, Texas, Oct. 20, 2011 /PRNewswire/ -- American Airlines is expanding its Curbside Check-In service to give customers traveling internationally the opportunity to check their bags with the skycap -- making their trip through the airport as smooth as possible. Curbside Check-in is available to all customers traveling to an international location, including countries that require a visa, making American the only airline to provide a convenient service of this kind.
Since September, American has been expanding the enhanced service to 28 airports that currently offer domestic Curbside Check-in, including American's cornerstone markets -- Los Angeles, Dallas/Fort Worth, Chicago O'Hare, Miami and at New York's John F. Kennedy International Airport. Thirty-one additional U.S. markets will offer the new services by the beginning of November.
"Offering Curbside Check-in for travel to international destinations is another way American is expanding its products and services to better meet the needs and desires of customers traveling abroad," said Tom Del Valle, American's Senior Vice President - Airport Services. "The new service offers a seamless transition from booking to boarding, and we look forward to the positive changes this will bring to our customers' overall travel experience."
Curbside Check-in gives customers the convenient opportunity to book, purchase and check-in from home, drop their bags curbside with a skycap and move directly through the security check-point to their gate in a smooth process. The service also provides flexibility for customers traveling with a large number of bags or who simply prefer to bypass the ticket counter.
Curbside Check-in to international locations will coincide with regular ticket counter hours and will be available to customers who use online flight check-in, electronic tickets, and those with or without pre-reserved seats.
For more information about the expanded Curbside Check-in service, please visit aa.com/curbside.
About American Airlines
American Airlines, American Eagle and the AmericanConnection® carrier serve 260 airports in more than 50 countries and territories with, on average, more than 3,400 daily flights. The combined network fleet numbers more than 900 aircraft. American's award-winning website, AA.com®, provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines is a founding member of the oneworld® alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members and members-elect serve more than 900 destinations with more than 10,000 daily flights to 149 countries and territories. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation. AmericanAirlines, American Eagle, AmericanConnection, AA.com, and AAdvantage are trademarks of American Airlines, Inc. (NYSE: AMR).
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SOURCE American Airlines