Change Provides Customers Even More Flexibility When Traveling on the World's Largest Airline
American Airlines continues to make travel as convenient as possible with a new, extended window for customers wanting to use the airline's Confirmed Flight Change feature. Customers can request a confirmed seat on an earlier or later flight on the day they're scheduled to travel -- now within 12 hours of scheduled departure time of the alternate flight. The previous window for Confirmed Flight Change was three hours prior to departure time.
"We're pleased to extend the window for Confirmed Flight Change to 12 hours," said Andrew Watson, American's Vice President -- Customer Technology. "This not only provides our customers greater convenience and flexibility but also gives them peace of mind knowing they won't have to wait at the airport and take their chances flying standby."
Seats will be confirmed for just $25 if space is available. For more information, visit http://www.aa.com/selfservice.
Here are the details:
-- Customers can confirm a seat on a flight for just $25 instead of traveling standby, provided seats are available.
-- Confirmed Flight Change is available within/between the 50 United States, Puerto Rico, and the U.S. Virgin Islands, as well as flights between those points and international points in the Caribbean.
-- The new flight must be scheduled to depart within 12 hours. Flights outside the 12-hour window do not qualify for a $25 Confirmed Flight Change; instead, those flights will continue to require a change fee -- generally $50 to $100 for a confirmed seat.
-- Seats can be confirmed at the airport using American's Self-Service Check-In machines, by calling American's reservations number (800) 433-7300, or at the airport ticket counter. For flights less than one hour away, the change must be made at the ticket counter or at Self Service until 30 minutes prior to departure.
-- The $25 fee can be paid via major credit card and will be collected at the time of the confirmed change.
-- For confirmed seats on flights later than the original ticketed flight, passengers must cancel their original ticketed flight reservation prior to the original ticketed departure time.
-- Confirmed Flight Change can be used with most American Airlines tickets, including AAdvantage® award travel and tickets purchased through wholesalers or tour operators.
-- For more information and restrictions, visit http://www.aa.com/selfservice.
About American Airlines
American Airlines is the world's largest airline. American, American Eagle and the AmericanConnection® airlines serve 250 cities in over 40 countries with more than 4,000 daily flights. The combined network fleet numbers more than 1,000 aircraft. American Airlines is a founding member of the oneworld® Alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members serve nearly 700 destinations in over 140 countries and territories. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation. AmericanAirlines, American Eagle, AmericanConnection, AA.com, AAdvantage and We know why you fly are registered trademarks of American Airlines, Inc. .
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