American Airlines today announced that Ralph Richardi, Senior Vice President - Customer Service and a 31-year employee at the airline, is retiring in December.
"Ralph Richardi has been a great leader for American for many years," said Gerard Arpey, American Airlines Chairman and CEO. "His wisdom and expertise have helped make us a smarter, better, and more successful airline. We appreciate all that Ralph has contributed, and we wish him and his family a wonderful and well-deserved retirement."
Since 2002, Richardi has overseen American's Customer Service and Airport Operations, as well as the Cargo Division. During this period, he was instrumental in working with various employee groups to foster cooperative and collaborative work efforts. Previously, he was American's Vice President - Operations Planning and Performance, where he oversaw the airline's System Operations Control (SOC) center, as well as crew scheduling, airline dependability and operations engineering.
Richardi also worked in various leadership positions at American Eagle, including as Senior Vice President - Field Services and as President of Simmons Airlines, one of four separate regional carriers that operated under the American Eagle banner until their operations were consolidated in 1998.
Richardi joined American Airlines in 1976 as an industrial engineer and subsequently held numerous management positions, including in Employee Relations, Reservations, and Airport Operations.
About American Airlines
American Airlines is the world's largest airline. American, American Eagle and the AmericanConnection® airlines serve 250 cities in over 40 countries with more than 4,000 daily flights. The combined network fleet numbers more than 1,000 aircraft. American's award-winning Web site, AA.com, provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines is a founding member of the oneworld® Alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members serve nearly 700 destinations in over 140 countries and territories. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation. AmericanAirlines, American Eagle, the AmericanConnection® airlines, AA.com and AAdvantage are registered trademarks of American Airlines, Inc.
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