American Airlines Enhances Mobile AA.com Site to Include Even More Customer-Friendly Features
American Airlines today announced the addition of several new features to the mobile version of AA.com, providing customers access to even more AA.com services via Web-enabled cell phones or other Web-enabled devices.
In January, American Airlines unveiled a mobile version of AA.com that allows customers to conveniently log on to AA.com wherever their cell phones or PDAs work without the need for desktop or laptop computers.
The current round of enhancements to the mobile AA.com Web site enable travelers to book flights, view fare specials, request upgrades, enroll in the AAdvantage® program -- even purchase Admirals Club® one-day passes -- all from Web-enabled cell phones or other Web-enabled devices. Additionally, customers can now change their flights for many domestic reservations via the mobile site. Throughout the year, additional enhancements will be added to the mobile site, making it even easier for customers to utilize the features of AA.com while on the go.
"We are very pleased to offer our customers these additional features through the mobile AA.com site, which will provide them with greater access to American Airlines' service -- not only while planning and booking travel, but also while traveling," said Bella Goren, American's Senior Vice President - Customer Relationship Marketing and Reservations. "Travelers can use their mobile devices to book, check in for flights, verify flight status and schedules, and get information on Admirals Club locations, destination cities and weather. They can also view their AAdvantage account and upgrade opportunities. Our mobile site is all about providing convenience to our loyal customers and enhancing their travel experience."
Accessing AA.com on a mobile phone or device is as simple as typing www.aa.com into an Internet-enabled browser. The system recognizes when customers are accessing AA.com via mobile devices and directs them to the mobile version of AA.com. The content is condensed, the design is simplified, and the connection is fast, making the site ideally suited for navigation on a mobile device. The option to access a full HTML version of the site is also available.
With more than 1.6 million site visits each day, AA.com is American's largest distribution channel and is the best place to do business online with the airline. At AA.com, you can conveniently search for and book low fares and award travel; select seats; make hotel, rental car and cruise reservations; get flight arrival and departure information; sign up for flight status notification and even check in and print boarding passes. You can also manage your AAdvantage account at AA.com, as well as sign up to receive emails from American and get customized DealFinder(sm) alerts and other special offers. Customers who purchase tickets at AA.com get a lowest-fare guarantee and don't pay an online booking fee. AA.com has twice received the World Travel Award for World's Leading Airline Internet Site and has received multiple site awards from various organizations.
About American Airlines
American Airlines is the world's largest airline. American, American Eagle and the AmericanConnection® airlines serve 250 cities in over 40 countries with more than 4,000 daily flights. The combined network fleet numbers more than 1,000 aircraft. American's award-winning Web site, AA.com, provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines is a founding member of the oneworld® Alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members serve nearly 700 destinations in over 140 countries and territories. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation. AmericanAirlines, American Eagle, AmericanConnection, AA.com, Admirals Club, AAdvantage, DealFinder and We know why you fly are registered trademarks of American Airlines, Inc. .
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