New Cold-Chain Solution Supports Ambient Temperature Control for Critical Shipments
FORT WORTH, Texas, Sept. 1, 2011 /PRNewswire/ -- American Airlines Cargo division today announced the expansion of its cold-chain service, ExpediteTC(SM), to include a new solution for the requirements of cold packaging during transit.
The new solution, called ExpediteTC Passive, supports ambient temperature control using state-of-the-art cool rooms, expedited handling processes and high-visibility monitoring to ensure cargo is handled within desired temperature ranges. This offering augments American's current service, ExpediteTC Active, which utilizes dry ice and battery-powered containers to actively regulate temperature levels, regardless of ambient conditions.
"Our new ExpediteTC Passive cold-chain service provides our customers with another important option for moving time- and temperature-sensitive cargo," said Dave Brooks, President of American Airlines Cargo. "The worldwide rollout of this service is supported by extensive training to provide a consistent, reliable service across our network."
Preparation for launch of the new service included a pilot program and training of 2,400 ground and warehouse employees around the world. The service integrates American's proprietary high-visibility system with distinct processes used by employees to support temperature control during handling.
Customers may access online tracking and receive notification alerts via e-mail or mobile phone. ExpediteTC is supported by a 100 percent money-back guarantee that the shipment will be flown on the routing for which it was booked. In addition, a help desk is available for the service 24 hours a day, seven days a week.
To learn more about American Airlines Cargo's cold-chain services, visit www.AACargo.com.
About American Airlines Cargo
American Airlines Cargo(SM), a division of American Airlines, Inc., provides more than 100 million pounds of weekly cargo lift capacity to major cities in the United States, Europe, Canada, Mexico, the Caribbean, Latin America and Asia. American provides one of the largest cargo networks in the world, with cargo terminals and interline connections available across the globe.
About American Airlines
American Airlines, American Eagle and the AmericanConnection® carrier serve 250 cities in 50 countries with, on average, more than 3,600 daily flights. The combined network fleet numbers more than 900 aircraft. American's award-winning website, AA.com®, provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines is a founding member of the oneworld® Alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members serve approximately 900 destinations with more than 9,000 daily flights to 145 countries and territories. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation. AmericanAirlines, American Eagle, AmericanConnection, AA.com, and AAdvantage are trademarks of American Airlines, Inc. (NYSE: AMR).
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The address is http://www.aa.com
SOURCE American Airlines Cargo