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American Airlines, Association of Professional Flight Attendants Announce Beginning of Aviation Safety Action Program

ASAP is a safety partnership between the three organizations designed to encourage flight attendants to voluntarily report safety-related information.

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American Airlines, in conjunction with the Association of Professional Flight Attendants (APFA) and the Federal Aviation Administration (FAA), implemented an Aviation Safety Action Program (ASAP) for the first time yesterday. ASAP is a safety partnership between the three organizations designed to encourage flight attendants to voluntarily report safety-related information. The reports will help identify potential precursors to serious safety incidents. The flight attendants' ASAP at American Airlines is now the single largest ASAP in the world by virtue of American's more than 18,000 flight attendants.

\"Our flight attendants have made a huge commitment to supporting safety at American - one of our top priorities,\" said Lauri Curtis, Vice President - Onboard Service, American Airlines. \"We have initiated this program with the best flight attendants in the industry, to help us remain one of the safest airlines.\"

ASAP is designed for flight attendants to report safety related-issues through a non-punitive reporting process. Participation in ASAP is voluntary and confidential. A \"sole source report\" (an event that has been reported by the flight attendant only) that has been accepted into the program will not be used to initiate or support any FAA or company disciplinary action, nor will the event be the basis for any FAA or company disciplinary action. The program allows a flight attendant to report an event or incident that may otherwise go unreported.

Laura Glading, President - Association of Professional Flight Attendants, said, \"The safety and security of our passengers is our number one priority. As the industry's front-line safety professionals, flight attendants play a key role in maintaining and improving all areas of cabin safety, for the flying public and crews alike. We look forward to the success of this program and working with American and the FAA to uphold our strong commitment to safety.\"

The information gathered in the ASAP reports will be analyzed jointly by American, APFA, and the FAA in order to develop and implement effective solutions to possible safety concerns. Addressing prospective safety concerns is essential to reducing future accidents and incidents.

Flight attendant ASAP at American also embraces the \"Just Culture\" philosophy and process. The Just Culture model establishes a defined, objective process to evaluate incidents and events to determine if reports should be accepted into the ASAP program. The Just Culture philosophy has taken hold within the U.S. airline industry and is on its way to becoming an accepted industry standard.

About The Association of Professional Flight Attendants

The Association of Professional Flight Attendants (APFA) is the nation's largest independent Flight Attendant union representing the more than 18,000 American Airlines Flight Attendants.

About American Airlines

American Airlines, American Eagle and the AmericanConnection® airlines serve 250 cities in 40 countries with, on average, more than 3,400 daily flights. The combined network fleet numbers more than 900 aircraft. American's award-winning Web site, AA.com®, provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines is a founding member of the oneworld® Alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members serve nearly 700 destinations in over 140 countries and territories. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation. AmericanAirlines, American Eagle, AmericanConnection, AA.com, We know why you fly and AAdvantage are registered trademarks of American Airlines, Inc.

Current AMR Corp. releases can be accessed on the Internet.

The address is http://www.aa.com/content/amrcorp/pressReleases/main.jhtml

First Call Analyst:
FCMN Contact: rick.wilbins@aa.com

SOURCE: American Airlines

CONTACT: Tim Wagner, AA, of Corporate Communications, +1-817-967-1577,
corp.comm@aa.com; or Lonny Glover, National Safety Coordinator of APFA,
+1-817-540-0108, safety@apfa.org

Web Site: http://www.aa.com/

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