The Broadmoor

Well-traveled, time-challenged hotel guests want a bespoke hotel stay that offers unique experiences and a sense of place. This year’s Platinum Hotel picks deliver.

Top 20 Mainland U.S.

1. The Broadmoor, Colorado Springs, Colorado
(800) 634-7711,

2. JW Marriott Camelback Inn Resort & Spa,Scottsdale, Arizona
(888) 772-5809,

3. Beverly Hills Hotel and Bungalows
(800) 283-8885,

4. Four Seasons Hotel Chicago
(800) 819-5053,

5. Hotel del Coronado, San Diego
(800) 468-3533,

6. Biltmore Hotel, Coral Gables, Florida (tie)
(800) 915-1926,

6. Four Seasons Hotel New York (tie)
(800) 819-5053,

8. The Waldorf=Astoria, New York
(800) 925-3673,

9. Inn on Biltmore Estate, Asheville,North Carolina
(800) 411-3812,

10. The Peninsula Chicago
(866) 288-8889,

11. JW Marriott San Antonio HillCountry Resort & Spa
(866) 882-4420,

12. Omni La Mansión del Rio, San Antonio
(888) 444-6664,

13. The Boulders Resort, Carefree, Arizona
(888) 579-2631,

14. Rosewood Mansion on Turtle Creek, Dallas
(888) 767-3966,

15. Mandarin Oriental, Miami
(866) 888-6780,

16. Four Seasons Hotel Boston (tie)
(800) 819-5053,

16. The Phoenician, Scottsdale, Arizona (tie)
(800) 888-8234,

16. The Plaza, New York (tie)
(888) 850-0909,

19. Auberge Du Soleil, Rutherford, California
(800) 348-5406,

20. Four Seasons Resort and Club Dallasat Las Colinas
(800) 819-5053,

Missoni-designed pool cabanas. The chef cooking in your suite. Fitness classes set to live music. The best hotels, according to Celebrated Living’s annual Platinum List survey, are working hard for your increasingly fractured attention. As they must.

“We need to offer the equivalent of time standing still in terms of time spent with loved ones,” said Susan Helstab, executive vice president of marketing for Four Seasons Hotels and Resorts. “Guests really want that time to matter.”

Thousands of readers concurred, lauding favorites from historic American icons to exotic newcomers, family destinations to business-centric ones. Though the winners differ wildly in style, locale, design, and demographic, what they share is clear: a sense of place.
JW Marriott Cancun Resort & Spa

“Guests don’t want everything scripted for them. In the course of four to five nights, they want to step out and do something unique to the destination,” said Mark Ferland, area vice president of the Southeast region, Latin America, and Caribbean for The Ritz-Carlton Hotel Company. “They want that sense of place.”

The new luxury is anything but cookie-cutter. In its 2012 trend report, San Francisco-based consultancy Andrew Freeman & Co. coined it “local” motion, a movement to commission area artists to decorate, use indigenous materials to build, stock mini-bars with local foods, and use regional produce in restaurants, all to create “a unique sense of place.”

Readers called out this year’s No. 1 American pick, 94-year-old the broadmoor resort in Colorado Springs, Colorado, for authenticity. Its golf, tennis, and spa programs provide on-property appeal, but to satisfy guest demand for local experience, the resort increasingly organizes horseback rides in the mountains.