•schedule tuneups, either in-house or with a facilitator, to prevent backsliding.

teambuilding resources

the wisdom of teams, jon r. katzenbach and douglas k. smith (harperbusiness, 1994): offers advice on how to build teams, including real-world examples and specific recommendations.

www.teambuildinginc.com: packed with team-building news, book reviews, links, and more.

the center for the study of work teams, university of north texas, denton, (940) 565-3096 or www.workteams.unt.edu: consulting, training, and conferences, and, for do-it-yourselfers, a web site with case studies and a comprehensive list of links.