LOUISE KIRKBRIDE

WHO Founder and CEO of Broad Daylight Inc.
e-maillkirkbride@broaddaylight.com
URLwww.broaddaylight.com
SURFING MANIFESTO The Web has made it easier to ask questions — but harder to get intelligent answers. Still, great self-help is always preferable to e-mail or the phone.

ANTARTICA ONLINE
www.antdiv.gov.au
An indispensable resource when I was preparing for a recent trip to Antarctica — my most interesting adventure to date.

BEVMO.COM
www.bevmo.com
At most stores, I end up picking the wine with the most attractive label. Here, I can get answers to my questions from the wine experts at Beverages & More.

DESTINATIONCRM
www.destinationcrm.com
This is a great source for the latest in customer-service technologies and industry best practices.