Learning is the single most important tool for people, teams,and companies that want to get fast and stay fast in the new economy. Learn from two experienced leaders in the fields of Web-based and corporate learning.


ESTEE SOLOMAN GRAY
Strategic E-learning Advisor, InterWise Inc.
Santa Clara, California


"When the day is done, I believe that we'll all be saying that live e-learning was the Batman of the new economy - mostly cloaked but always present. Cloaked in the sense that, with the Internet, 'learning' occurs automatically and is melded with 'doing.' That's a big shift from the days when educators packaged material and then funneled it to learners. The trouble with that system was that learners ended up with little sense of themselves doing what they were learning about.

"E-technology changes that. With the Web, learning becomes knowledge as practice - which is wonderful. No one wants to feel, 'Oh, I'm having a learning moment now.'

"So, where in the old economy, content was king, in the new economy, context is king. You see that shift when a company uses e-learning technology to teach people about new business applications. And the Web also allows people to learn in communities. There's a whole taxonomy of places on the Net - portal exchanges, community sites, support sites - that mix business with learning. No one talks about those places in terms of learning, but that's why people go to them."

Estee Solomon Gray (estee@congruity.com) founded Congruity, a Palo Alto-based technology-management consulting firm, before joining InterWise Inc. InterWise is an e-learning company whose offerings include InterWise Millennium, a program that provides live, instructor-led learning via the Internet.


BILL WIGGENHORN
Senior VP of Training and Education, Motorola Inc.
President, Motorola University
Schaumburg, Illinois

“Despite the explosion of educational and training alliances in learning, it’s not a given that they will all work. Managing those partnerships, especially the global ones, demands a complex set of skills.

“How do you get a group that includes Columbia, Kellogg, and MIT not only to form content alliances with technical providers but also to work with venture capitalists? There’s Cisco Networking Academies,where students get hands-on training while attending high school or college. And there’s Motorola University’s telecommunications academies, which, with educational providers in Hyderabad, India, and Johannesburg, South Africa, combine skills training with academics.

“The biggest challenge is managing the interaction between the content expert, the packaging expert, and the distributor. It requires an administrative system that works worldwide for students and managers. The team must unite a variety of disciplines and aim for a common goal.” — Lucy McCauley

Bill Wiggenhorn (bill.wiggenhorn@motorola.com) has presided over Motorola University since it was founded in 1981. As Motorola’s global education-service provider, MU designs and delivers a wide range of products and services to Motorola, as well